Eufy is now a well-known name in the world of robot vacuums. They offer a wide range of models, from basic and affordable to their top-of-the-line models like the Eufy X10 Pro Omni. But if you’re looking for a robot vacuum that can not only clean but also mop, you’ve probably come across both the Eufy C28 and the X10 Pro Omni. These two are at opposite ends of Eufy’s product line, but because of this, you may end up comparing them.
On the surface, the X10 Pro Omni looks a lot fancier. For example, it has really strong suction power, and it uses computer vision to avoid running into things, as well as an all-in-one charging base that also cleans and dries the mop. The C28, on the other hand, tries to give you a lot of what people want from a modern robot vacuum at a lower total cost.
So the main question is not which one of these is the “better” one. It’s whether spending more on the X10 Pro Omni will make a big enough difference in how much you enjoy having either one.
To answer this, I will go through all of the important parts of each one and see how they stack up.
Eufy C28 vs Eufy X10 Pro Omni Comparison Chart
If you click the links below, under the product images, you will be redirected to Amazon.com. In case you then decide to buy anything, Amazon.com will pay me a commission. This doesn’t affect the honesty of this review in any way though.
| Specification | Eufy C28 | Eufy X10 Pro Omni |
|---|---|---|
 |  | |
| Check the best price on Amazon | Check the best price on Amazon | |
| Product Type | Robot Vacuum & Mop | Robot Vacuum & Mop |
| Navigation System | iPathâ„¢ LiDAR Navigation | iPathâ„¢ LiDAR Navigation + AI.Seeâ„¢ Obstacle Recognition |
| Mapping | Multi-floor Mapping | Multi-floor Mapping |
| Obstacle Avoidance | Basic Intelligent Obstacle Avoidance | AI-Powered Obstacle Recognition with Camera |
| Suction Power | Up to 20,000 Pa | Up to 8,000 Pa |
| Suction Adjustment | Automatic & Manual | Automatic & Manual |
| Main Brush | Anti-Tangle Roller Brush | All-Rubber Roller Brush |
| Side Brush | Single Side Brush | Single Side Brush |
| Vacuum & Mop Simultaneously | Yes | Yes |
| Mopping System | Rolling Mop with Self-Cleaning Feature | Dual Rotating Mop Pads |
| Mop Pressure | Active Rolling Pressure | Downward Pressure with Rotating Pads |
| Mop Lift | Yes | Automatic Mop Lift (up to 12 mm) |
| Auto Mop Washing | Yes | Yes |
| Auto Mop Drying | Yes | Yes (Heated Air) |
| Dirty Water Collection | Yes | Yes |
| Clean Water Tank | Yes | Yes |
| Self-Emptying Dustbin | Yes | Yes |
| Dust Bag Capacity | Large Capacity Dock Bag | Large Capacity Dock Bag |
| Dustbin Capacity (Robot) | Smaller Internal Bin | Smaller Internal Bin |
| Battery Capacity | 5,200 mAh | 5,200 mAh |
| Maximum Runtime | Up to 180 minutes | Up to 180 minutes |
| Automatic Recharge | Yes | Yes |
| Recharge & Resume | Yes | Yes |
| Carpet Detection | Yes | Yes |
| Carpet Boost | Yes | Yes |
| Carpet Avoidance During Mopping | Yes | Intelligent Carpet Detection & Mop Lift |
| Threshold Climbing | Up to 20 mm | Up to 20 mm |
| Cliff Sensors | Yes | Yes |
| Smart App Control | Eufy Clean App | Eufy Clean App |
| Room-by-Room Cleaning | Yes | Yes |
| Zone Cleaning | Yes | Yes |
| No-Go Zones | Yes | Yes |
| No-Mop Zones | Yes | Yes |
| Multi-Level Maps | Yes | Yes |
| Scheduled Cleaning | Yes | Yes |
| Voice Assistant Support | Amazon Alexa & Google Assistant | Amazon Alexa & Google Assistant |
| Wi-Fi Connectivity | 2.4 GHz | 2.4 GHz |
| OTA Firmware Updates | Yes | Yes |
| Recommended Home Size | Small to Large Homes | Medium to Very Large Homes |
| Best For | Buyers wanting flagship cleaning features at a more affordable price | Buyers wanting maximum automation and premium navigation |
| Approximate Price Category | Upper Mid-Range | Premium / Flagship |
| My individual reviews | Eufy C28 review |
Key Differences at a Glance
| Feature | Winner | Why It Matters |
|---|---|---|
| Suction Power | Eufy C28 | Higher rated maximum suction for stronger vacuum performance on paper. |
| Obstacle Avoidance | Eufy X10 Pro Omni | AI camera recognizes cords, shoes, toys, and many common household obstacles more reliably. |
| Navigation Intelligence | Eufy X10 Pro Omni | Better real-world performance in cluttered homes. |
| Mopping Technology | Eufy X10 Pro Omni | Dual spinning mop pads provide better scrubbing than a rolling mop. |
| Carpet Handling | Eufy X10 Pro Omni | Automatic mop lifting keeps carpets dry during combined cleaning. |
| Dock Automation | Tie | Both feature self-emptying, self-washing, self-refilling, and self-drying docks. |
| Pet Homes | Eufy X10 Pro Omni | Better obstacle avoidance and carpet cleaning for pet owners. |
| Overall Value | Depends on Budget | C28 offers stronger suction at a lower price, while the X10 Pro Omni delivers smarter automation and a more premium hands-off experience. |
Design & Build Quality
To compare the Eufy C28 and the Eufy X10 Pro Omni, it’s pretty clear that both of these vacuums come from the same design mindset. They both have a no-frills, low-key style and a focus on getting the job done with as little fuss as possible. They’re not really made to be the center of attention, instead, they’re meant to just do their thing without drawing too much notice.
That said, when you take a closer look, the differences in how they’re made, the materials used, and the overall polish of each one become more and more apparent. At first glance, the two look almost identical. They both have that classic, round shape that a lot of robot vacuum makers use, and on top, there’s the usual LiDAR sensor, which is used for navigation. Both have a matte finish, which does a good job of hiding smudges and smears, unlike shiny finishes, which tend to show every fingerprint and speck of dust. There’s just a few simple buttons on the top for controlling the machine and charging it, and the rest of the settings can be adjusted through the app on your phone. This keeps the design clean and uncluttered and encourages you to use the app for most of the adjustments.
Picking up the Eufy C28 feels like holding something that’s solidly made. It may be the more affordable of the two, but it doesn’t feel like it was put together on the cheap. The different parts all fit together snugly and there’s no rattling or play. The bin comes out and goes back in easily, the water tank is a breeze to get to, and the side brush clicks on and off its holder without any fuss. Everything looks like it will last for a long time before it starts to fall apart. But when you put the C28 next to the X10 Pro, you can see where Eufy splurged on the better model.
The X10 feels more solid and high-end. The outside is more textured, the plastic is thicker, and all the parts that can be taken out feel like they were made with a bit more care. There’s no sense of looseness or flimsiness. Opening the dust container, taking off the brush guard, or handling the water tanks all make you feel like this is a top-of-the-line product that will keep working hard for a long time. One of the things that really stands out is the attention to detail on the X10. For example, the covers snap into place with a nice click, and the brush is much easier to get to when it needs a clean. The bumper is a bit beefier, which makes it a bit more effective at getting around the edges of furniture. All these small changes add up and make the X10 feel more finished and mature. Both of these vacs are very slim, which is a big plus. Even though they have those LiDAR sensors on top, they can still slip under most low-clearance pieces of furniture. That’s one of the main benefits of having a robot vacuum in the first place, they can get into all the tight spots that you usually miss when you vacuum by hand.
If you live somewhere where dust and dirt tend to collect under things, then the C28 and X10 are great at cleaning out these areas without needing you to move the furniture or get out special attachments. The way they use LiDAR makes them both excellent at finding their way around. They don’t have any problem navigating in the dark, which is not always obvious until you’ve had one for a while. Lots of robot vacs just use front-facing cameras and struggle when the lights are low. Eufy’s choice of LiDAR lets their vacs work just as well at 9 PM as they do at noon.
Flipping the vacs over shows off their solid underpinnings. Both have a central main brush and a side brush that pushes stuff towards the intake. They have decent-sized wheels that can handle a step up or down, and several safety features to stop them from taking a tumble down the stairs. The way they move from hard floors to carpets is basically the same, but the X10 moves a bit more smoothly when it’s on lumpy surfaces. The tires are also well thought out. They grip okay on wood, laminate, and short-pile carpet, and run quietly. When the vac is turning or going up onto a rug, the rubber treads help it keep its balance and prevent it from spinning around or backing off. Over time, this makes the vac move more smoothly and have fewer problems with the everyday transitions between different floors.
Lastly, the way the brushes are set up on each vac says a bit about what kind of owner they’re aimed at. The C28 has a pretty simple, effective design that’s not too hard to clean. However, if you’ve got pets or people with long hair, you might still end up with some hairs wrapped around the brush. But at least it’s not too hard to sort out. The X10 takes this idea and improves upon it with a design that’s even less prone to hair accumulation. As a result, you’ll need to clean the brush less often.
If you get the C28 or the X10, the X10’s bigger overall system affects how often you’ll deal with it. With the C28, you’ll probably end up emptying the dustbin and taking out the yucky stuff more often because of your cleaning schedule. That’s not really about the way it was made; it has more to do with its design. On the other hand, the X10 comes with a special self-emptying dock. Because of this, a lot of what you do with it just goes away. Essentially, this shows that the creators of the X10 thought a lot about making it convenient.
One major difference in the way these two things are designed is their charging stations. The C28’s is small and won’t take up too much room. It charges the robot and can fit into a corner of the room without being in the way. If you live in a small place, this is actually a plus. It doesn’t make a big impact on the room and you can easily put it against a wall without needing a lot of space around it. By contrast, the X10’s base is a lot bigger. It’s not just a place for the robot to charge, it also holds the clean and dirty water, collects the gunk that the mop picks up, and washes and dries the cleaning cloths. You’ll have to give it more room, but in return, you get a type of automation that essentially changes the whole way you own and use the thing.
From a design standpoint, the charging station on the X10 is actually pretty good, especially considering how big it is. Everything is clearly labeled and easy to take out, and the part where you put in new dust bags comes off without you having to take the whole thing apart. All the parts are where you’d expect them to be and it’s not hard to figure out what to do with them, even if you’re new to using it. It looks like one piece, not like a bunch of separate parts. The X10 has some other ways in which it stands out. For example, it connects to its charging base more securely and more precisely, and it seems to have a more purposeful way of moving around. Little things like a smoother start and stop when it’s moving, and it’s also quieter. All of these details make it seem like a high-end appliance.
The C28 does similar things, but it’s not quite as nice. Both of these vacuum cleaners should last a long time. They can take a lot of normal wear and tear and still work fine. They have bumpers that can handle bumps from running into furniture, and the side brushes are not very expensive to replace when they get old. The wheels are strong and can handle many different types of floors. Eufy is known for making good, long-lasting home electronics, and this is shown in the basic way these two were put together.
The X10, though, feels like it will last even longer. Not only is it made with slightly thicker and higher-quality parts, but they’re also fitted together more tightly. Overall, it just feels like a better product. The C28, on the other hand, was made to be more budget-friendly. It’s still solid, and most people will be happy with how it was made. There’s not a lot wrong with its design.
Navigation Intelligence & Mapping
A good robot vacuum is not just about how strong it sucks. It also has to be able to get to all the parts of your house and not get stuck. If a vacuum is too weak and keeps getting stuck or lost, then it doesn’t matter how good it is at picking up dirt and dust. Essentially, a robot that makes a good map of your place and can avoid things and move around on its own is a lot more satisfying to own than one that spends most of its time under the couch or wrapped in a power cord.
Both the Eufy C28 and the X10 Pro Omni use special laser-based tech to figure out where everything in your home is. But they take it a bit further. The X10 Pro has some smart stuff that makes it do a better job than the C28. It does a great job of making a map of your place in no time. It will start by methodically exploring every room. Its lidar (a type of laser) on top is constantly looking at where it is and what’s around it. So it knows its exact spot and makes a pretty detailed picture of your home.
Setting up both of these is pretty easy. When you first turn them on, they start by making a map. They record all the big stuff, walls, doors, and other big things. With one run, you’ll have a pretty good idea of what your home looks like. After that, you can break up the rooms, name them, and set up “no go” zones. You can even draw virtual borders so the robot won’t go into certain areas. Both of these make really good maps. They show where each room is and they don’t get lost. This is because they can tell where they are at all times.
So, instead of just bumping into things over and over again, they move around in a planned-out way. They don’t go back and forth across the same spots. They go from one area to another in a way that covers the most ground without going back on itself. The Eufy C28 works especially well in houses with simple floor plans. It essentially starts by cleaning around the edges and then moves in. It does this by going in straight lines. This makes sure almost nothing gets missed.
And it seems like it knows exactly where it is at all times. You can actually watch it and feel at ease because it doesn’t just move around randomly. In addition, it can easily move from one room to another. And if the battery runs out of power, it will come back to where it started and finish the job. This is really helpful for bigger houses. You don’t have to stop and start the cleaning again.
However, the C28 has some trouble with everyday messes. People throw their shoes in the hallway, or a kid leaves their toys on the floor, or a charger gets in its way. All these things can confuse it. It will either nudge whatever is in its way and change direction, or slow down and go around it. Most of the time this works, but sometimes it gets lost because it didn’t see those things before. This is where the X10 Pro starts to be worth the extra cost.
The new vacuum has a special feature that it uses in addition to its laser-based navigation. It also has an AI-powered system that helps it see and get around many common things in your home before it actually runs into them. So instead of treating every single thing in its path as a mystery, the robot tries to figure out what it is and then changes its path if necessary.
Because of this, the way the vacuum moves around in a room with a lot of stuff in it changes. It doesn’t get hung up on shoes that people leave by the front door. It won’t wrap around loose wires as much. And it does a better job of spotting and going around kids’ toys and pet food and water bowls. Of course, no robot vacuum is perfect. There will still be some times when something in your home will confuse it and cause it to stop or when it will miss a small item. But overall, it works well enough that you’ll probably notice when it doesn’t work and how much less often that happens.
One of the biggest problems with older robot vacuums is that you’d come home to find that the machine had gotten stuck under a piece of furniture or behind a curtain because it couldn’t quite finish the job. The new one is much better at understanding where it is and where it’s going. So it doesn’t get into those kinds of jams as much. This one also plans the most efficient way to clean each room and moves from one to another. It doesn’t waste so much time going back over places that are already spotless and it generally finds the shortest path. It might not sound like a lot, but all these small improvements add up and make using the vacuum a better experience.
Both of these vacuums are good at getting into tight spaces under and around furniture. They’re low enough to the ground and use the same sort of navigation system that emits its own light to see by. So they can keep going even if they’re temporarily covered by a piece of furniture. This is a problem for some other types of robot vacuums that just use cameras. They also do a good job in rooms that aren’t very bright. Since the laser system is based on its own signals and not on the available light, they can work at night or in the evening. So you don’t have to keep your rooms lit up just for the vacuum to move around. That gives you more freedom to schedule your cleanings at more convenient times. The way they handle different types of flooring is also pretty good. They can easily move from one type to another and don’t get confused. They can even do this with small changes in the height of the floor. As long as the step up or down isn’t too big, they’ll just go over it. With good maps, this means they can clean a house with multiple levels and various floor coverings without much trouble. They can tell the difference between different types of flooring and take that into account when they’re deciding where to go and how to move.
So if you ask them to vacuum and mop at the same time, they’ll do a better job of knowing when to stop the mop and just vacuum, and vice versa. This also helps prevent them from getting the rug too wet. You can also use the app that comes with the vacuums to set up some basic rules about where they should and shouldn’t go. For example, you can mark off areas that have breakable things in them or where there are lots of electrical cords. You can also pick which rooms you want cleaned and when. This is especially helpful in a house where there are a lot of things that the robot should avoid. It’s also easy to edit the maps they make of your home if they don’t quite get it right. And once you’ve given your rooms names, you can tell the vacuum to clean just the kitchen or the living room, for instance. All of this makes using the robot a bit more like having a real person do the job.
Both of these vacuums can remember and use more than one level of your house. So if you live in a two-story home, you can teach them the layout of each floor and they’ll know which one to use when you move from one to the other. This makes them more practical for people in that situation. They won’t have to re-maps the whole place every time they need to go to a different level. They also do a good job of keeping their maps up to date. If you move some of your furniture around, they’ll handle that. If you make a lot of changes, you might have to do a little more work, but it’s not as bad as it used to be. The X10 is a bit better at this, but both are much better than the first generation of robot vacuums.
Vacuum Performance
When the Eufy X10 is used in the same place as the Eufy C28, you’ll notice right away that they approach cleaning differently because the X10 has an AI-powered vision system. This means it can see and get around a lot of the stuff people have lying around the house and make its path around them. So, if someone has left their shoes by the door, it will avoid them. It also does a better job of not getting those annoying extension cords all bunched up around the brush. And it’s especially good at seeing and getting around kids’ toys and pet food and water bowls in the kitchen.
Of course, it’s not 100% foolproof, but essentially it cuts down on the number of times it gets stuck. No more coming home to find your Roomba is wedged under the couch or behind the drapes! It just knows where it is and where it’s going, and makes smart choices about which way to go. It will take a bit less time because it figures out the most efficient way to do the job. It also does a great job with low light. Because it makes its own map of where everything is, instead of relying on the light in the room, you can set it to run at any time. That gives people more freedom to schedule their cleanings. You don’t have to leave the lights on everywhere just for the thing to work.
All of this adds up to a more pleasant and easier to live with the robot. Anyway, for most people, the thing that really matters is how well the thing actually picks up dirt and other stuff. If it doesn’t do that, then all the fancy features like being able to control it from an app and its self-charging base are nice but not as important.
Essentially, a robot is supposed to save people time and effort, and that starts with it doing its main job. Both the Eufy C28 and the Eufy X10 are good at picking up the usual things like dust bunnies and crumbs and all the usual stuff. They both clean in a methodical, by-the-numbers way so they don’t miss any spots. Because of their LIDAR (which is a type of laser based on which they navigate), they move in straight lines and cover the whole floor. On hardwood, tile, and the like, they work really well.
A big part of what makes them so good at this is that they can get into all the nooks and crannies, like under beds and couches. And because they’re not too tall, this works even in tight spaces. They can also keep going when they’re under a piece of furniture because their LIDAR still works, which is more than can be said for some other machines that just use a camera. So they can deal with darkish rooms. You don’t have to leave on all the lights so they can find their way around. This is especially useful for people who have a non-traditional schedule.
Rug to rug, the vacuum glides on without a hitch, and it doesn’t even pause when it hits different types of flooring. You don’t have to tell it what to do, it just keeps going. This makes it possible to keep your carpets looking their best with less work on your part. Most robot vacuums pick up small stuff like dust and dust bunnies, but they often struggle with bigger pieces like crumbs, Cheerio’s, and even cat or dog food. But not the Eufy. It can grab these items without any problems. Its wide slot where the dirt and debris go also reduces the number of clogs, and the brush helps push bigger particles towards the center where they can be sucked up. Larger bits of food and other dense things get sucked in more easily with the X10. It has a bit more oomph, which stops them from getting pushed back out in front of the vacuum before they finally end up in the bin.
Getting into the corners and along the edges is usually a problem for round robot vacuums. They can’t fit their main suction mouth right into these tight spots. So they use a side brush to sweep the debris out and into the path of the main vacuum. The C28 does okay at this. It picks up the dust and dirt from along the baseboards, but some junk might still be stuck in there after the fact. This is not unique to the C28, though, lots of robot vacuums have this same issue. It’s not really a big deal in most cases. But the X10 does a slightly better job. It gets a bit more of the dust and dirt from the edges and along furniture legs, which means you’ll notice your rooms look cleaner and you won’t need to occasionally go over them by hand. Picking up hair is especially tough for any vacuum.
Both of the Eufys do all right in houses without pets. They collect the loose strands before they make a clump. Eventually, some of the hair will wrap around the spinning brush, but that’s not hard to fix. If you have a pet, you’ll be more impressed with the X10. It does a better job of getting the fur off hard floors and the longer hair from your rugs. You’ll still need to clean the brush now and then, but the X10 will leave your carpets looking fresher. But homes with long-haired dogs are the biggest challenge for any robot vacuum. The hair tangles with the carpet and wraps around the brush. The C28 is still good at keeping your place clean, but it needs more regular brush maintenance so its performance doesn’t get worse. The X10, though, does a better job of getting the loose hair before it becomes a major problem.
Whether or not a robot vacuum is any good also depends on how consistent it is. If it does a great job one day, but then has a bad day and can’t pick up anything or loses its suction, you’ll get frustrated. But the two Eufys are pretty consistent. They don’t lose their suction or change how they move around, and they still do a good job of cleaning as long as you keep up with the recommended maintenance. Replacing the filters and emptying the bin and cleaning the brushes is all a piece of cake.
A robot vacuum that can’t finish the job because it runs out of power isn’t very useful. Both of these models know when they’re running low on charge and head back to their charging dock. From there, they’ll start where they left off when they’re ready. Smaller homes can get a full cleaning done in one go, and bigger places will appreciate the ability to stop and start again. A lot of people find that a quiet vacuum is a must. While it’s true that a stronger suction makes more noise, the X10 is actually noisier than the C28, especially when it’s on its strongest setting. But this is because it really does a better job. On lower settings, though, both are quiet enough to run while you’re working from home or watching TV. Using a robot vacuum every day isn’t about having the strongest one, it’s about keeping your floors clean with the least amount of work. And in this regard, the C28 is great. It keeps your floors from getting dirty in the first place. The X10 does the same, but it also has the extra oomph to take care of the tougher messes and do it with fewer passes.
Mopping Capability
Modern robot vacuums often feature mopping capabilities, which have evolved significantly. Initially, robot mops simply used a damp microfiber cloth to quickly wipe up loose dust, but today’s premium models offer advanced features like spinning mop pads and automatic water management.
The Eufy C28 and X10 Pro Omni are two examples, with the C28 providing effective maintenance mopping and the X10 Pro Omni delivering a more comprehensive floor-cleaning solution. The C28’s mopping system is conventional, using a microfiber pad that gradually moistens as it glides across the floor, lifting fine dust and light dirt. It works well for maintenance cleaning, particularly when scheduled to clean several times a week, keeping hard floors clean and reducing the need for manual mopping.
The system is simple, with few moving parts, making it easy to maintain and less prone to failure. However, the C28’s limitations become apparent when dealing with dried or stubborn dirt, such as spilled coffee or greasy kitchen residue. In these cases, the robot may not remove the stains completely, requiring multiple cleaning cycles or manual intervention. This is due to the passive mopping system, which relies on moisture and the robot’s weight to clean the floor, rather than active scrubbing.
In contrast, the Eufy X10 Pro Omni features dual rotating mop pads that actively scrub the surface, creating mechanical agitation to loosen dirt. This advanced system sets it apart from the C28, making it more effective at handling tough stains and dirt. For buyers with primarily hard flooring, the mopping category is just as important as vacuuming performance, and the X10 Pro Omni’s capabilities make it a more comprehensive solution.
If you try out the X10, you’ll soon see the difference. Unlike a lot of other mops which leave behind a bit of the old mess, the X10 gets rid of most of it. It basically eliminates the problem of sticky stuff that would normally take several swipes of a passive mop. Kitchens and the areas around entrances and where people eat are especially good places to use the X10 because they get a lot of the kinds of stains that other types of mops can’t handle so well. The way the X10 moves its mop head also makes it do a more even and better job. Instead of just relying on the weight of the machine, the spinning action of the head makes sure that different parts of the mop are always in contact with the floor. This results in a more consistent clean and less of a problem with pushing around dirt on to larger areas. The X10 is also very good at getting the right amount of water onto the floor and not too much.
Like the other one, it doesn’t soak the floor, but because it actively scrubs, it can get everything clean without making the floor all wet. So, when it’s done, the floor isn’t too damp and it dries quickly. The main thing that really sets the X10 apart, though, is what it does between each time it cleans. When it’s been working for a while, the X10 goes back to its charging station which not only charges its batteries but also washes its mop. This might seem like a small thing, but it has a big effect. Instead of having to drag a dirty mop all around the house, the X10 just stops and cleans itself. Then, it carries on with the cleaning. This is especially good in bigger houses where a single session of cleaning might take over an hour.
The X10 will still give you a similar level of clean in the last room as in the first. It essentially cleans with fresh mops each time, which is really something. When it finishes, the X10 also dries the mops. A lot of people complain about robot mops because they leave the mops all wet and this can cause them to smell. Especially in warm or very humid places. By getting rid of the excess water before any germs and mold have a chance to grow, this is not a problem with the X10. For most people, this is a really big advantage. You don’t have to do a lot of work, just empty the tank and fill it up again every now and then and the X10 will take care of the rest.
One thing you have to think about with both of these is how they deal with carpets. The other one tells you to set aside areas where there are lots of carpets or to take out the part of the mop that comes into contact with the floor. While this works okay, you have to plan ahead a bit more. The X10 is smarter. It knows where there’s a carpet and it changes its approach to not get the carpet too wet. Essentially, this makes it a lot easier to use in a home with a mix of different types of flooring. Also, as you’d expect, the X10 is a bit noisier than the other one. The only extra noise is from the moving parts in the mop head. Most people won’t really notice it’s there.
Really, the big decision is whether you want a simple way to keep your floors from getting too dirty between the times when you do a deeper clean, or a more powerful and more convenient way that will make you want to clean your floors more often. If you have a big place, lots of kids, or high standards for your cleaning, the X10 is a good choice.
Maintenance
When you’re comparing robot vacuums, maintenance is often overlooked, but it actually has a big impact on how happy you’ll be with your purchase in the long run. Even the best robot vacuum will get worse at its job if its brushes get clogged with hair, or if its filters fill up with dust, or if its sensors get dirty. Plus, a product that always needs a lot of attention from you can quickly become super annoying, no matter how good a job it does.
The Eufy C28 and the Eufy X10 Pro Omni take two very different approaches to maintenance. They both need some regular care to keep them running at their best, but the type and amount of work you’ll have to do is very different. The C28 follows the more normal way of doing things, where you have to regularly clean various parts by hand.
The X10 Pro Omni, on the other hand, uses its special charging dock to automate many of these jobs. Neither method is necessarily better for everyone, but they give you very different experiences as a robot vacuum owner. A lot of people think that robot vacuums don’t need any maintenance at all. But that’s not true, all of them have parts like fans, filters, and brushes and a place where all the yuck you vacuum up collects.
So, yes, they all need some TLC now and then. Happily, Eufy has thought about this and made sure that most of the parts on both of its machines can be taken apart without any tools. And basically all of the basic cleaning tasks only take a few minutes to do. With the Eufy C28, you just need to do a little bit of work each day. If the vacuum has finished a job, especially if you live in a big house or have a dog or two, you’ll probably have to empty the dustbin. This is easy to do. It comes out of the back of the machine and opens up like a lid. It takes about 5 seconds. Inside the bin is where the filters are. You can get to them just as easily and give them a quick tap to get rid of the dust that’s built up. Or, if the manufacturer says so, you might want to give them a more thorough clean. This is a good idea because if the filters get too clogged, they’ll cut back on the suction power and make the vacuum work harder and pick up less dirt.
The Eufy X10 Pro Omni does things in a very different way. It has a special feature which empties the inside of the machine into a large throwaway bag in its base. So, you don’t have to take the bin out after every single use. In fact, in many cases, you won’t ever have to open the inside of the machine. All you’ll do is change the bag now and then. Depending on how messy your floors are and how big your place is, this could be every few weeks or even 2-3 months. That makes the X10 Pro Omni very low-maintenance and gives it a lot more independence. However, even with this cool feature, there’s still some work to do. Eventually, you’ll need to replace the dust bag in the base. It’s not very hard, the part where the bag goes in is easy to open and closing it again is a breeze. And, of course, every so often, you’ll need to check that nothing is blocking the tube which moves the dirt from the machine to the bag. This is a bit fiddly, but at least it doesn’t involve getting your hands dirty.
To keep your C28 in good shape, you should take off and wash the microfibre mop pad after every use. Get inside all the dirt out and this will stop yucky smells from building up. If you won’t be using the machine for a few days, especially in hot weather, you’ll also need to empty the water tank. If you don’t do this, the water can go stagnant and cause more problems. It’s not too much trouble, but you do need to stick to a schedule. If you don’t, your cleaner might start to do a worse job and you could get those bad odours.
The X10 Pro makes this a lot easier. Its charging base has a built-in way to wash and dry the mop. It does most of the work for you, which is a big time and hassle saver. However, there are some things you still have to do. You’ll still have to fill up the clean water tank and take out the old, dirty water when it gets full. The good news is that these tanks are a decent size, so you probably won’t have to do this very often, maybe just once a week or so, depending on how often you use the thing and how big your place is.
Another part that needs the occasional clean is the part of the base where the mop gets washed. Some gunk can build up in here after a while, but it’s easy to take out and rinse under the tap. Eventually, you’ll also need to get new filters, side and main brushes, and those special microfiber things on the bottom of the cleaner. They’re not too pricey and pretty easy to find. Replacing them when they wear out will make sure the thing keeps working properly and will even increase its life. The X10 has a few extra bits that need to be replaced, like the bag that collects the dust. You might also have to replace the special pads on the bottom of the thing. All this adds a bit to your costs, but it’s a small price to pay for all the time you save on maintenance.
Also, both of these robots get updates from the app. These make the thing run better, fix any problems and add new features. They’re usually done in the background and you just have to say yes on your phone to let it happen. It’s a good idea to keep this up to date so your robot stays at its best. Looking after your machine over the long term has a lot to do with how well it does its job. If you take care of the important parts and get rid of any tangles or hair, and replace the parts when they get worn out, you’ll have fewer problems.
On the other hand, if you don’t bother, the cleaning will suffer, no matter how much you paid for the thing. One good thing about both of these machines is that doing the basic stuff doesn’t take any special skills. Most of the parts are easy to get at and put back in. So, if you’ve never had a robot Vacuum before, you’ll still figure it out pretty quick. There is one thing to consider: how much of a disturbance the maintenance makes. The C28 is pretty quiet after it’s finished. But the X10 is a bit louder when it empties the dust bag. It’s only for a few seconds, but it can be a surprise if you’re close by. Most people will think it’s worth it though, since you don’t have to do it yourself.
Pet Friendliness
Lots of people don’t buy a robot vacuum because of all the dust on their floors. They buy one because of their pets. Dogs mess up the house by tracking in dirt after every walk, and cats spread their fine hair everywhere. They also get out of their own litter box and food ends up where it shouldn’t be. And if you have a long-haired pet, there’s enough loose hair to fill a regular vacuum’s dustbin in just one day. For people with pets, it’s not about getting all the dirt and hair in one go, it’s about keeping on top of the problem.
If you have a robot that can pick up new pet hair every day, then it won’t become a big problem later on in the week. Two Eufy models, the C28 and the X10 Pro Omni, are made for homes with pets. But they’re for different kinds of people. The C28 is good at doing a little bit of cleaning every day to stop pet hair and other bits and bobs from building up. The X10 is for people with bigger homes, or lots of pets or ones that shed a lot. Both will save you from having to do so much hand vacuuming, but the X10 does it even better and is also more automated.
Obviously, the first thing to think about with a pet is its hair. It doesn’t behave like regular dust, which just settles on the floor. Pet hair moves around in the air and ends up against the wall or under the furniture. Both of these Eufy models do okay on hard flooring like wood, vinyl, and tile. They pick up loose dog and cat hair and any other small things that fall off your pet. If you run them every day, you’ll hardly ever see any pet hair on your hard floors.
The Eufy C28 can collect the loose hair from these types of floors without any problems. It does a good job during its daily clean of picking up fine cat and dog hair and the daily shedding. If you set it to clean every day, most of the pet hair on your hard floors will disappear. The X10 Pro Omni does the same thing, but does it more consistently. It’s especially good at dealing with a lot of pet hair. If you have a dog that sheds a lot, like a Lab or a Golden Retriever, the X10 is the better choice. Its stronger suction and better brush make it more effective. Carpet is a different story.
On carpet, the pet hair gets stuck in the fibers, which makes it harder to get out than it is from hard floors. It’s now where the power of the vacuum really matters. The C28 does alright on low-pile carpets and on the odd rug. If you clean the floor often, it does a good job of picking up the new, loose hair. But if you leave a few days between cleans, some of the hair will stay in the carpet and you might need to get out the full-sized vacuum for a second clean. The X10 Pro Omni does a way better job on carpet. Its stronger suction pulls more of the hair out of the carpet with each pass, so less stays behind. It’s not as good as a full-sized vacuum for really deep cleans, but it’s a lot better than the C28. If your pets spend a lot of time on the carpet, this is a big plus for the X10.
Long hair is another problem. Whether it’s from a pet or someone in the house, long hair wraps around the brushes. All vacuum cleaners have this issue, but it depends on how fast the hair builds up and how easy it is to remove. The C28 can deal with a normal amount of long hair, but you’ll have to check on it every week or two and take out the tangles. It’s not a big job, but it does take a few minutes. The X10 Pro Omni has a better designed brush that gets clogged up with hair more slowly. You’ll not have to do this as often, especially if you just have pets with medium-length coats. This may not sound like a lot, but it adds up over the months.
If you have a cat, you know about the problem of them tracking in litter from their tray. Even if they’re very good at using the litter box, they still bring some out with them when they move around. Eufy’s two models are good at picking up the dry, loose litter from the hard floors. They use a combination of a side brush and the main suction to collect the small, dry pieces, as long as they’re not too big or too wet. The X10 has a bit more power, which is helpful with the larger or damp bits. Both make a big difference in stopping the problem of seeing litter all around the house.
If you have the X10 Pro Omni, you don’t have to worry as much about it getting stuck. That’s because its better-than-average ability to see what’s around it will help it find the charging station and the food and water bowls more often. This is especially useful in a busy kitchen where a lot of things are being moved around all the time. A lot of people who have pets are concerned about their robot vacuums running into things.
But to be fair, our homes aren’t always perfectly tidy, there are usually some unexpected obstacles around. A ball of yarn might turn up in the hallway, or a chew bone could be on the floor beside the couch. And with a cat around, it’s easy for toys to get scattered all over the room, especially at night when your cat is playing. Even though the C28 can deal with most of these obstacles using its Lidar and other sensors, it can get snagged on small items like soft toys or a piece of string. The X10, on the other hand, is much more confident in its ability to navigate around everything. Its computer brain looks at what’s in its path and decides where to go around it.
So, while no one could ever promise 100% success, the X10 gets stuck a lot less and doesn’t need to be rescued by its owner nearly as often. This is especially good news for people who set their robot to clean when they’re not at home. If your machine is always getting stuck on a stray toy, then what’s the point of even having it? The X10’s better at avoiding things should mean that your scheduled cleanings will actually finish, which is exactly what you want.
Now, let’s talk about the not-so-pleasant topic of accidents. We all know they happen, and when they do with a pet, they can quickly spread mess all over the house. Neither of our two robots is 100% safe, but the X10 does give you a bit more chance of spotting a problem before it happens. It can’t promise to avoid every single accident, but it does offer some extra peace of mind if you’ve got a puppy, an elderly pet, or one that’s still learning the rules.
Noise is another thing to think about when you’re choosing a robot. Some pets take a few days to get used to the idea of a robot in the house, while others stay on their guard from the very start. Both of our Eufy models are actually pretty quiet, but it’s worth noting that the C28 is a tiny bit quieter than the X10. If you do have a very sensitive pet, you might want to run your X10 at a lower setting.
On the other hand, if you’ve got a particularly inquisitive dog, it might just end up following the X10 around the house! Generally, though, cats adapt pretty quickly since the robot moves in a fairly predictable way. Dogs, on the other hand, can be a bit more unpredictable. They either ignore the thing or, if they’re really curious, will shadow it around the house. Eventually, though, most pets get used to the sound and the sight of the X10. The biggest source of all the noise from the X10, though, comes from when it empties its dustbin. This is obviously only for a few seconds, but it does startle some pets. Still, most of the time, they just get used to it eventually. If your pet is really sensitive, though, you could try running the X10 when they’re not around. Making it easy to plan when the robot will vacuum is a big plus. Both of our models can be set to clean at the same time every day, so you can basically schedule around your pet’s routine. You might, for example, choose to have it go when you leave for work in the morning. This way, it can pick up all the loose hair and fluff that’s been worked up when everyone was moving around the previous day. This isn’t just about keeping the floors looking nice; it also stops the same hair from getting into the air or settling in the corners and other out-of-the-way spots. It essentially makes the whole house feel neater.
Of course, there is one downside: with a pet, you’ll still have to do some extra work to keep it running smoothly. The dustbin will fill up faster, the brushes will collect more hair, and the filter will need to be cleaned more often. The C28 does require a bit more of this type of attention from its owner.
Conclusion
If you have a small place or mostly hard floors, the Eufy C28 is a great option. It does what it says it will do: clean your floors with no fuss. With its simple design and easy-to-use interface, it’s a good value for the price. It takes care of the basics and doesn’t have any complicated features that you don’t really need. Because of this, you’ll end up doing less manual cleaning throughout the week.
On the other hand, the Eufy X10 Pro Omni is in a league of its own. From its more powerful suction and better carpet cleaning to its advanced sensors that avoid obstacles and its fancy mopping system, this robot has been improved in almost every way. And then there’s its all-in-one charging and cleaning dock, which makes using the X10 Pro so much more convenient. Essentially, it takes care of almost everything on its own, refilling its own water, washing and drying its mop, and managing its own mess. This makes it perfect for people with pets, a lot of different types of flooring, or high cleaning needs. It not only does a better job, but also requires much less from you.
Ultimately, if you want a good, solid, and affordable robot that does a good job of daily cleaning, go with the C28. But if you’re willing to pay a bit more for a lot more and want the best and most hassle-free experience, the X10 Pro is the way to go. It’s the better choice for those who want and can afford the best and most convenient of what Eufy has to offer.