Shark NV360 vs Shark NV380

Shark’s Navigator line has been a go‑to for “don’t overthink it” upright vacuums for years: corded, bagless, plenty of suction, and the signature Lift‑Away canister for stairs and above‑floor jobs. Two of the most popular budget models are the Shark NV360 (Navigator Lift‑Away Deluxe) and the Shark NV380 (Navigator Lift‑Away). On paper they look nearly identical, and in use they feel like cousins—so which one should you actually bring home?

I lived with both in a typical mixed‑flooring home (hard floors downstairs, rugs and carpet upstairs) and put them through the usual chores: weekly whole‑house passes, quick crumb patrols in the kitchen, the dreaded staircase, and plenty of couch de‑furrring courtesy of a very entitled dog. Below is the full breakdown, with all the nerdy detail you need to decide—and a plain‑English verdict at the end if you just want The Answer.

Shark NV360 vs Shark NV380 Comparison Chart

If you click the links below, under the product images, you will be redirected to Amazon.com. In case you then decide to buy anything, Amazon.com will pay me a commission. This doesn’t affect the honesty of this review in any way though.

Feature	Shark NV360	Shark NV380
	Check the best price on Amazon	Check the best price on Amazon
Type	Upright Vacuum with Lift-Away	Upright Vacuum with Lift-Away
Weight	~12.5 lbs	~13 lbs
Dimensions (approx.)	14.9″ x 11.4″ x 45.5″	12″ x 12″ x 45″
Dust Cup Capacity	1.2 quarts	1.3 quarts
Power (Wattage)	~1200W	~1200W
Filtration	HEPA filter + Anti-Allergen Complete Seal	HEPA filter + Anti-Allergen Complete Seal
Lift-Away Feature	Yes (detachable canister for stairs & furniture)	Yes (detachable canister for stairs & furniture)
Swivel Steering	Yes	Yes (slightly smoother maneuverability)
Brushroll Shutoff	Yes	Yes
Cord Length	~25 feet	~25 feet
Hose Length	~5.5 feet	~6 feet
Noise Level	~74–76 dB, sharper pitch	~72–74 dB, smoother tone
Bin Emptying System	Bottom-release dust cup	Bottom-release dust cup
Best For	Carpets, heavier feel, sturdier design	Mixed flooring, lighter handling, quieter operation
Pet Hair Performance	Strong, but heavier to maneuver during upholstery cleaning	Strong, easier for stairs & upholstery due to lighter Lift-Away pod
Accessories (varies by package)	Upholstery tool, crevice tool	Upholstery tool, crevice tool
Price Range (typical)	Lower cost option	Slightly higher than NV360
My individual reviews	Shark NV360 review	Shark NV380 review

Design & Build Quality

When you first unbox the Shark NV360 and the Shark NV380, it’s clear that they belong to the same Navigator family. They share that familiar upright silhouette: a sturdy base housing the motor and brushroll, a lift-away pod perched above it, and a dust cup that dominates the front of the machine. They look utilitarian, not like pieces of modern art, but there’s a certain reassurance in that. These vacuums don’t pretend to be anything more than what they are: practical tools designed for everyday cleaning.

First impressions

The NV360 usually comes in a bright blue finish, while the NV380 often shows up in muted tones depending on retailer and region. Color is cosmetic, of course, but it does influence the vibe. The NV360 has a more playful look, which some might find cheerful and others might call cheap. The NV380’s tones are a little more understated, and that lends it a slightly more refined presence in a home where you’d rather the vacuum blend in than pop out.

At a glance, both appear chunky compared to sleeker uprights on the market. This is partly due to the detachable canister system, which needs bulk to house the lift-away pod, and partly because the Navigator line isn’t chasing the ultra-slim look. They’re built for function first, aesthetics second. If you want a showpiece vacuum that can double as a design element, you’ll need to look elsewhere.

Plastic quality and durability

Both models use lightweight ABS plastics for the body. The surfaces are glossy, and you’ll notice mold lines if you look closely. This is typical of mass-market vacuums at this price point. They’re not flimsy, but they’re also not “premium.” If you’re coming from a high-end canister with thick plastics and chrome accents, the NV360 and NV380 might feel toy-like at first. However, in practice, they’re reasonably tough. The handle and wand connection points feel secure, the pod locks in with a positive click, and the dust-cup latch, while light, doesn’t flop around.

One difference worth noting is weight. The NV360 is generally listed around 16 pounds, while the NV380 spec sheet puts it closer to 13.75 pounds. This difference is modest but real when you’re carrying the vacuum up a flight of stairs or lifting it into a closet. Both still feel manageable, but the NV380 comes across a touch easier to wrangle if you’re sensitive to weight.

Dust cup design

The dust cup dominates the look of both machines. It’s a clear plastic bin that attaches directly to the front of the pod. Both open from the bottom with a drop-door latch, so debris falls out without you having to reach inside. It’s a simple system, but the execution matters.

On the NV360, the door hinge feels a touch stiffer and less prone to wobble. On the NV380, the latch action is smoother. Either way, the door needs occasional cleaning because fine dust can collect around the seal. Capacity is nearly the same: the NV360 lists just under a quart, the NV380 just over. In real life, you’ll empty both at roughly the same frequency if you vacuum a whole house in one go.

Lift-Away pod construction

Both vacuums use Shark’s Lift-Away system: a button detaches the entire canister from the base, letting you carry it in one hand while using the hose and wand in the other. The pod’s construction is where you see both models sharing the same DNA. The carry handle sits on top, the release latch is clearly marked, and the weight distribution is centered so it doesn’t feel awkward to hold.

The pod walls feel a little thinner on both units compared to higher-end Sharks, but they don’t creak or flex much under hand pressure. Because they’re not Powered Lift-Away models, the pod is purely for above-floor work with tools—the floorhead stays behind. This means the pod itself doesn’t need to withstand torque from powering the brushroll, and the lighter plastics hold up fine.

Floorhead design

The floorhead is another area where both machines match almost one for one. They use a single brushroll with stiff bristles that agitate carpet fibers. The housing is moderately tall, so while it swivels easily around furniture legs, it doesn’t sneak far under low couches or beds.

There’s a transparent window on top that lets you peek at the brushroll. If hair wraps around, you’ll see it. Neither model has anti-hair-wrap technology, so you’ll occasionally cut strands off with scissors. The housing plastic is thick enough that it doesn’t feel like it’ll crack if you bump into a chair leg, but it will scuff and scratch with time.

Wand and hose

Both use a detachable metal wand that clicks into the handle and hose assembly. The wand’s coating is smooth, resisting fingerprints, and the connections are straightforward. The hose itself is short by design, and this is one of the few weak points of the build. It’s sturdy and corrugated, but its limited length forces you to move the whole vacuum base frequently when working in Lift-Away mode. That’s not a build defect—it’s simply part of the Navigator design philosophy.

Controls and user interface

Controls are located right where your thumb naturally rests: a rocker switch toggles power and brushroll mode. The slider for suction control sits along the handle, giving you immediate feedback when adjusting suction on lightweight rugs or curtains. The build of these switches is fine but unremarkable. They click positively but don’t feel like high-end toggles. Still, after repeated use, they continue to perform without getting mushy.

Tool storage

On both machines, the crevice tool and upholstery tool clip onto the body for storage. The clips are snug and don’t rattle in use, but the plastic feels thin. You’ll want to be careful not to force tools in at odd angles, as the holders can flex. This isn’t unique to these models—most vacuums at this tier use similar mounts.

Weight distribution and maneuverability

While official weights differ slightly, the bigger factor is how balanced the vacuums feel in hand. The NV360 carries its weight a bit higher up the body because of the dust cup and pod shape. The NV380, being fractionally lighter, feels a touch more grounded when pushing on carpet. Both swivel adequately, though not as smoothly as ball-style uprights. The build choices here reflect Shark’s intent: stability over agility.

Long-term wear

With regular use, both vacuums will show cosmetic wear. The glossy plastics scuff, the clear bin gets cloudy, and scratches appear on the floorhead window. But the structural elements—hinges, locks, pod release, handle joints—hold up if you’re not abusive. The latches in particular feel more solid than you’d expect for the price range, suggesting Shark engineered these stress points carefully even if the rest of the shell feels light.

Overall assessment

Neither the NV360 nor the NV380 is built like a premium flagship vacuum, but both strike a smart balance between weight, durability, and cost. The NV360 leans slightly toward sturdier hinge action, while the NV380 earns points for being a bit lighter and easier to carry. The dust cup design is nearly identical, the Lift-Away pod construction is strong enough for its purpose, and the floorheads match feature for feature.

In practical terms, both vacuums are built well enough to withstand years of weekly whole-home cleaning, provided you maintain them—empty the dust cup regularly, rinse filters on schedule, and avoid forcing connections. If you treat them as tools rather than indestructible machines, they’ll repay you with dependable service.

Performance

When talking about vacuums, performance is where most buyers draw the line. A machine can look sleek, store neatly, and promise endless features, but if it doesn’t pick up the grit, hair, crumbs, and fine dust that actually live in a house, then it’s not worth owning. Both the Shark NV360 and NV380 deliver a level of performance that’s impressive for their price class, but with some quirks and limitations you need to know before choosing one.

To give you a clear picture, I’ll break performance down into the main cleaning scenarios most homes face: hard floors, low-pile carpet, medium to high-pile carpet, edges and corners, stairs, furniture and upholstery, and general above-floor cleaning. Along the way, I’ll highlight what each vacuum does well, where it struggles, and how to get the most out of it in day-to-day use.

Hard floors: tile, hardwood, laminate, vinyl

On hard floors, both the NV360 and NV380 operate in “brushroll off” mode. This means the motorized brush inside the floorhead is disabled, and suction alone pulls in dirt. Suction power here is strong enough to lift fine dust, crumbs, and grit, and both vacuums create a tight seal on smooth surfaces. When you glide across hardwood or tile, you can feel the machine almost tug itself forward. That seal is good news for fine particles, but it does introduce one common frustration: snowplowing.

Snowplowing is what happens when large debris like cereal, kibble, or dry beans gets pushed forward by the front edge of the floorhead rather than being sucked in. The low clearance of the head is the culprit. Both the NV360 and NV380 do this from time to time. The workaround is simple: tilt the handle back slightly to raise the nose of the floorhead, or open the suction vent on the handle to reduce the seal. With a little technique, they handle hard floors very well, but if your home is dominated by tile and prone to large crumb spills, it’s worth noting.

Another strength on hard floors is edge-to-edge cleaning of fine dust. Running the floorhead parallel to baseboards pulls in the powdery layer that settles there, leaving a clean strip behind. Scatter is minimal compared to brushroll-equipped passes, since suction-only mode avoids flinging debris.

Low-pile carpet and rugs

Flip the brushroll switch on, and both models come alive on low-pile carpet. The stiff bristles agitate carpet fibers enough to bring up embedded dust and pet hair without bogging down the head. You’ll feel some resistance as the bristles bite into the carpet, but it’s manageable. Suction here feels well matched to the head size, and it rarely feels like you need multiple passes over the same strip.

One thing to note: the strong seal that helps on hard floors can also cause lightweight rugs to lift or shift. That’s where the suction slider on the handle comes in handy. Venting a bit of suction makes the vacuum less grabby and prevents rugs from bunching. Once you get used to adjusting suction on the fly, the NV360 and NV380 handle low-pile rugs with confidence.

Performance on pet hair is especially satisfying here. A single pass usually leaves the surface looking refreshed, even if you have a shedding dog or cat. The brushroll grabs hair effectively, though as mentioned later, it does tend to wrap around the roller and will need cutting free during maintenance.

Medium and high-pile carpet

On thicker carpets, both vacuums still clean effectively, but you start to feel their limits. The brushroll digs in aggressively, and suction combined with the sealed head creates more drag. Pushing the vacuum forward can require extra effort, and if the pile is especially deep, the head may bog down. Using the suction slider helps reduce this resistance, but it also means giving up a little pickup strength.

Still, they extract plenty of dirt and hair from medium pile. The main drawback is user comfort—you might find yourself leaning in harder during long passes. On shag or plush carpets, both models struggle, and this isn’t surprising. Most budget uprights without adjustable floorhead height share this limitation. If your home has lots of high-pile carpet, you’ll want to either accept the workout or look at higher-end uprights with more adaptable heads.

Edge cleaning and tight spaces

Both vacuums do a respectable job along walls and in room corners, though they don’t excel. The bristle brushroll extends close to the edge of the head, so dirt along baseboards usually gets pulled in, but sometimes you’ll see a thin strip left behind if you don’t angle the vacuum carefully. Running a deliberate parallel pass usually solves it.

For corners, it’s often quicker to switch to the crevice tool in Lift-Away mode. The floorhead itself isn’t designed to jam into tight 90-degree spaces, so treating these machines like “get close, then finish with a tool” is the way to go.

Stairs

Stairs are where Lift-Away mode earns its keep. Pop the pod off the base, carry it in one hand, and use the wand or upholstery tool in the other. The NV360 and NV380 both handle this with ease, though the hose length is short. You’ll need to reposition once or twice per staircase, especially if you have a longer flight. The lighter NV380 is marginally easier to carry as a pod, but the difference is modest.

Cleaning stair treads with the upholstery tool is efficient, while using the wand gives you reach into corners where risers meet the wall. Suction is consistent in Lift-Away mode; you don’t lose power when detaching the pod, since the motor and filters remain inside it.

Furniture and upholstery

For couches, chairs, pet beds, and mattresses, both machines do a solid job. The upholstery tool attaches quickly, and suction is strong enough to pull embedded hair out of fabric. If your household includes shedding pets, you’ll be impressed at how much comes up from cushions you thought were clean.

The crevice tool is great for reaching between cushions or along seams. Because neither vacuum ships with a motorized pet tool in its standard package, you’ll need to rely on suction tools rather than agitation. For most households, this is enough, but if you regularly deal with deeply embedded hair on upholstery, you might want to buy a compatible powered tool separately.

Above-floor cleaning

Lift-Away mode plus the wand makes above-floor cleaning straightforward. Dusting shelves, reaching vents, and vacuuming drapes is all possible. Again, the hose is short, so you’ll move the pod often. For ceilings or tall bookcases, the lightweight wand extension is helpful, but balance can feel a bit awkward as the hose tugs back. Neither vacuum is perfect for above-floor work, but both are flexible enough that you won’t need a separate handheld vacuum for quick jobs.

Real-world quirks

Both vacuums share some quirks worth highlighting. First, they don’t have powered Lift-Away, which means you can’t detach the pod and still power the floorhead. Cleaning under low furniture with the motorized brush isn’t possible unless you physically push the upright in. That’s a design limitation, not a performance flaw, but it does change how you approach certain spaces.

Second, hair wrapping on the brushroll is unavoidable. If you live with long-haired people or pets, expect to snip strands off regularly. It doesn’t cripple performance, but it is a maintenance chore.

Third, while both vacuums are powerful, they lack finesse in debris handling on hard floors. That “snowplow” effect with larger debris is the one performance area where you’ll occasionally roll your eyes. Learning the tilt-and-rock trick solves it, but it’s still a quirk you’ll face repeatedly.

Overall performance verdict

Taken together, the NV360 and NV380 are overachievers for their cost. They may not glide as smoothly as higher-end uprights, and they lack premium flourishes like anti-hair-wrap rollers or powered Lift-Away, but they clean floors effectively, handle carpets with energy, and lift away plenty of dust, grit, and pet hair.

If you live in a mixed-flooring home with both carpet and hard surfaces, either model will serve you well once you learn its quirks. They won’t replace a high-end canister for delicate rugs or a Dyson ball for maneuverability, but for straightforward household cleaning, they punch above their price.

Filtration & Allergen Containment

For many households, suction power isn’t the only deciding factor in choosing a vacuum. What happens to the dust, dander, pollen, and microscopic particles after they’ve been picked up is just as important—sometimes even more so. If you or someone in your home has allergies, asthma, or other sensitivities, filtration can make the difference between a vacuum that genuinely cleans the air and one that leaves you sneezing. The Shark NV360 and NV380 both come equipped with a filtration system designed to trap and contain dust instead of leaking it back into the room. Let’s take a deep look at how these systems are built, how they function in real-world cleaning, and what it means for daily use.

The sealed system approach

Both vacuums are designed with what Shark markets as a “Complete Seal” system. In practice, this means the body of the vacuum is engineered so that all the air entering the machine is forced through the filters before being expelled. This may sound obvious, but not all vacuums are sealed. In cheaper models, air can escape through gaps around the dust cup, hose joints, or seams in the housing, bypassing the filter entirely. That leads to fine dust leaking back into the room. The NV360 and NV380 aim to prevent that by channeling every bit of intake air through their filter system.

The effectiveness of this sealed design is especially noticeable when vacuuming in a room with bright sunlight streaming through the window. With unsealed vacuums, you’ll sometimes see faint plumes of dust hanging in the air behind the machine. With both these Sharks, the exhaust feels clean and doesn’t carry that dusty smell. It’s a reassuring sign that the seal is doing its job.

HEPA filtration explained

At the heart of the filtration system is the HEPA filter. HEPA stands for “High Efficiency Particulate Air,” and to qualify for that label a filter must capture at least 99.97% of particles down to 0.3 microns. That size is significant because it’s roughly the most penetrating particle size for airflow—smaller particles tend to move erratically and get caught more easily, while larger ones are easier to trap due to their size. So a true HEPA filter ensures that allergens like pollen, mold spores, and dust mite debris don’t make their way back into the air you breathe.

Both the NV360 and NV380 use a HEPA filter as their final stage of defense, positioned in the post-motor compartment where air leaves the vacuum. This means that all the suctioned air, already passed through the dust cup and pre-motor filters, has one last pass through a dense filter before being released. For allergy sufferers, that’s the key safeguard that separates these vacuums from simpler models with only foam or cloth filters.

Pre-motor filtration

Before the air reaches the motor and the HEPA filter, it passes through a set of pre-motor filters. These are made of foam and felt layers, and their job is to catch the bulk of fine dust, lint, and hair before it ever gets close to the motor. By taking on this first stage of filtration, they protect the motor from clogging and extend the life of the HEPA filter by reducing its workload.

These foam and felt filters are washable, which is one of the biggest perks of the Navigator series. Instead of constantly buying replacements, you simply rinse them under cold water, squeeze out the excess, and let them air-dry completely before reinserting. Doing this every few months keeps the vacuum running at full suction and ensures the air path stays unobstructed. It’s a bit of routine maintenance, but it saves money and is straightforward to do.

Washable vs. replaceable filters

Washable filters are convenient, but they don’t last forever. Over time, repeated rinsing degrades the foam and felt, and they begin to lose their ability to trap particles effectively. For both the NV360 and NV380, expect to replace the pre-motor filters every two to three years with regular use. Replacement sets are inexpensive and widely available.

The HEPA filter, while also technically washable, should be replaced less frequently—often every two to three years, depending on usage. Washing can extend its life, but eventually the fibers clog with ultra-fine dust and lose efficiency. Luckily, the replacement cost is modest compared to high-end canister vacuums with proprietary filter cartridges.

Real-world allergen control

In practice, both the NV360 and NV380 do an excellent job of containing allergens. Homes with pets, especially those with shedding dogs or cats, quickly test a vacuum’s filtration system. After running either of these machines in a pet-heavy household, the air feels fresher, and the usual post-vacuum sneeze some people get with lesser models doesn’t happen.

For people with seasonal allergies, the difference is also noticeable. Vacuuming during pollen season with an unsealed, non-HEPA vacuum often stirs up symptoms, while these Sharks reduce them. It’s not just about cleaning the floor—it’s about genuinely improving the air quality in the room after vacuuming.

Ease of access

The design of both vacuums makes filter access straightforward. The pre-motor filters are housed behind a simple cover on the front of the pod, which snaps open without tools. The HEPA filter sits behind a panel near the base of the machine. Removing and reinserting them takes seconds, and there are no screws or complicated assemblies to deal with. This ease of access encourages regular cleaning, which is crucial for maintaining performance.

Noise and exhaust feel

Another subtle measure of filtration quality is how the exhaust feels and sounds. Both vacuums emit a steady stream of air from the side vents, but it feels neutral—not musty, not warm with dust. The air is surprisingly odorless, which is a sign that the filters are trapping not just particles but also the microscopic bits that carry odor. For households sensitive to pet smells or cooking residues that linger in dust, this is a welcome detail.

Potential limitations

No system is perfect. While HEPA and sealed construction go a long way, these vacuums still rely on the user to maintain them properly. If you neglect washing the foam and felt filters, suction will drop and more particles may make their way toward the HEPA filter prematurely. Likewise, if the HEPA filter is never replaced, performance will eventually decline. The system is only as good as the upkeep.

Another limitation is that the dust cup itself isn’t lined with a bag. Emptying it can release a puff of fine particles if you’re not careful. The best way to minimize this is to empty directly into an outdoor trash bin or lower the dust cup gently into a bag before releasing the bottom latch. That way, particles stay contained rather than escaping back into your home.

Overall assessment

The NV360 and NV380 are evenly matched in filtration and allergen containment. Both deliver true HEPA filtration within a sealed system, supported by washable pre-motor filters that make ownership affordable and practical. For allergy and asthma sufferers, they represent a strong value proposition—providing cleaner exhaust air without stepping up to far more expensive machines.

In everyday use, the air in the room feels fresher after cleaning, and sensitive noses won’t detect dust plumes or pet odors. Maintenance is straightforward, parts are cheap and easy to find, and the system as a whole balances performance with convenience.

In short, while these vacuums aren’t luxury flagships, their approach to filtration is robust enough to satisfy most households—especially those dealing with pets, kids, and the constant influx of dust and allergens that come with real life.

Maintenance & Cleaning

Owning a vacuum is not just about how well it cleans on day one—it’s about how easy it is to keep it performing like new year after year. Upright vacuums, especially bagless models like the Shark NV360 and NV380, rely on regular upkeep to maintain suction, filtration, and usability. Both machines are designed with user-friendly maintenance in mind, but they still demand a certain rhythm of care. Neglecting this upkeep can quickly turn a strong, reliable vacuum into a frustrating, weak performer. Here’s a detailed look at what it takes to keep the NV360 and NV380 running smoothly, how they compare in terms of long-term maintenance, and what living with them really looks like.

Dust cup emptying

The dust cup is the most frequent maintenance point for both vacuums. Both the NV360 and NV380 use a clear, bagless dust bin with a bottom-release latch. You press a button, the flap swings open, and dirt falls out into your trash. On paper, this sounds effortless, but in practice, the process comes with quirks.

If the cup is filled mostly with fine dust and hair, it often sticks to the walls or clings to the flap, requiring a shake or even reaching in with your hand. Pet hair in particular tends to wrap into dense clumps that resist falling cleanly. Tapping the cup gently against the inside of the trash can usually dislodges the bulk of debris, but occasionally you’ll need to pull out wads of hair or string.

The capacity of both dust cups is decent for average households—around 1.2 dry quarts of usable space—but neither is oversized. If you live with multiple pets or in a home that accumulates a lot of grit, you’ll be emptying after nearly every major cleaning session. The upside is that emptying is quick and doesn’t require bags, saving long-term costs.

A tip for cleanliness: empty the dust cup outside or directly into a lined trash bag. Because these are bagless vacuums, there’s always a chance of a dust plume when the flap opens. For allergy sufferers, this simple habit makes a huge difference.

Filter cleaning

Both vacuums use a multi-stage filter system: washable foam and felt filters before the motor, and a HEPA filter after the motor. The foam and felt filters need rinsing every two to three months under cold water. After rinsing, they must dry completely—at least 24 hours—before being reinserted. Putting them back while damp risks mold growth and can damage the motor.

In households with pets or heavy dust, you may find yourself washing them monthly. Luckily, the process is fast: pop off the filter cover, pull out the layers, rinse them, and leave them on a towel to air dry.

The HEPA filter doesn’t need washing nearly as often. Most users can go six to twelve months between rinses. Long term, it should be replaced every two to three years for peak performance. Accessing it is simple: a panel near the base of the pod snaps off, and the filter slides out.

Compared to some vacuums that require expensive filter cartridges or tools to access compartments, the NV360 and NV380 are refreshingly straightforward. Replacement filters are inexpensive and widely available, which means you can keep them fresh without straining your budget.

Brushroll cleaning

Hair tangles are the maintenance task most owners will find themselves dealing with regularly. Both the NV360 and NV380 use traditional bristle brushrolls. These bristles dig deep into carpet fibers, but they also act like Velcro for long hair, string, and threads. Over time, the brushroll collects these strands, which wrap tightly around the cylinder.

When hair buildup gets bad, it can reduce the brush’s effectiveness, strain the belt, and even cause a burning smell as friction builds. Fortunately, the brushroll is accessible from the underside of the floorhead. Flipping the vacuum over reveals the roller, and you can cut away hair with scissors or a seam ripper. It’s not glamorous, but it’s part of life with this style of vacuum.

Some newer Shark models feature self-cleaning rollers that reduce tangling, but the NV360 and NV380 predate that technology. If you share your home with long-haired pets or people, expect to perform brushroll maintenance every couple of weeks.

Hose and wand clogs

Another common issue with uprights is clogging in the hose or wand. Both models have a relatively narrow airway in some spots, which means large debris (like small toys, paper scraps, or clumps of pet bedding) can get stuck. Signs of a clog include reduced suction, louder motor noise, or the vacuum spitting debris back out.

Luckily, both vacuums are designed with multiple access points for clearing blockages. The hose detaches easily at the handle and the base, and the wand pops free from the pod. You can run a broomstick or dowel gently through to push out clogs if needed. Regularly checking these passages prevents a loss of performance.

Belt wear

The belt driving the brushroll is another part that can wear over time. It’s not something you’ll need to worry about monthly, but after a few years of regular use, the belt can stretch or snap. Replacements are inexpensive, and while swapping it requires a screwdriver to open the bottom plate of the floorhead, the job is manageable for most people.

You’ll know the belt needs attention if the brushroll stops spinning while the motor still runs, or if you hear a snapping sound and smell rubber. Proactive users sometimes replace the belt every couple of years just to avoid mid-clean breakdowns.

Cleaning the pod and attachments

Over time, dust and grime build up not just in the filters and brushroll but also on the pod and attachments. Wiping the clear dust cup with a damp cloth keeps it looking new and prevents static cling, which can cause dust to stick stubbornly to the walls. You can also wash the dust cup with mild soap and water, but it must be dried fully before reassembly.

Attachments like the crevice tool and upholstery tool benefit from an occasional rinse as well, especially if you’ve used them on pet bedding or furniture that sheds lint. The short hose section that connects to the floorhead can also trap debris—checking and rinsing it occasionally ensures smooth airflow.

Maintenance schedules

For clarity, here’s a typical upkeep schedule for either the NV360 or NV380 in an average household:

• After every use: Empty the dust cup.
• Monthly (or more often with pets): Check the brushroll for tangles; wash pre-motor filters if visibly dirty.
• Every 2–3 months: Wash foam and felt filters; wipe down dust cup.
• Every 6–12 months: Wash HEPA filter; inspect hose for clogs.
• Every 2–3 years: Replace filters; check or replace belt.

Following this schedule keeps suction strong, exhaust air clean, and the machine’s lifespan long.

Long-term durability and upkeep costs

Both the NV360 and NV380 score well in long-term durability if properly maintained. Their parts are modular and easy to replace, and nothing requires specialized servicing. Unlike bagged vacuums, you won’t be buying disposable bags, but you will need to budget for replacement filters and belts every few years. The total upkeep cost is low compared to premium uprights from other brands.

Overall maintenance verdict

Maintenance on the Shark NV360 and NV380 is very much a hands-on routine. If you’re the type who doesn’t mind occasionally washing filters, cutting hair off rollers, and checking for clogs, these vacuums reward you with consistent performance year after year. They aren’t “maintenance-free” machines, but their design makes upkeep simple and inexpensive.

Between the two, there’s no major difference in maintenance complexity—the NV380 is slightly easier to carry while cleaning stairs or emptying the cup thanks to its lighter build, but when it comes to day-to-day upkeep, they’re equals.

In short, these are vacuums that demand a little attention but pay it back with reliability. If you’re comfortable treating them as tools that need basic care, both will hold up well for the long haul.

Energy Efficiency & Noise Levels

When people shop for a new vacuum cleaner, suction power and filtration usually dominate the conversation. But two qualities that often get overlooked—energy efficiency and noise—play a surprisingly big role in long-term satisfaction. A vacuum that guzzles electricity or roars like a jet engine can quickly become a burden, even if it cleans well. With the Shark NV360 and NV380, both efficiency and noise levels are in a comfortable middle ground, but there are subtle differences that shape how they feel in daily life.

Power consumption and efficiency

Both vacuums draw around 1200 watts at full power, which is fairly typical for upright models. This wattage means they’re not the most energy-efficient appliances in the house, but they also don’t stand out as wasteful. Compared to older uprights that used 1400–1600 watts, these Sharks are relatively modest in consumption, especially given the suction performance they deliver.

For a household vacuuming two or three times per week, the annual electricity cost of running either model is low—usually just a handful of dollars. Unless you live somewhere with unusually high energy rates, you won’t notice a meaningful bump in your bill. The bigger efficiency story lies not in raw power use but in how effectively that power is converted into suction.

Here, both the NV360 and NV380 perform well. Their sealed systems and cyclonic technology minimize energy loss by maintaining strong airflow. Instead of requiring constant maximum wattage to achieve results, they leverage design efficiency. Put another way: you’re getting good cleaning performance without needing a bigger motor, and that’s a form of efficiency in itself.

Heat management

Another side of efficiency is how well the motor manages heat. Inefficient machines tend to run hot, which not only wastes energy but also shortens motor life. Both the NV360 and NV380 stay comfortably cool during normal use. After a 20-minute session, the motor housing gets warm but never overly hot. This thermal stability means less stress on internal components, contributing to a longer lifespan and more reliable performance.

Noise levels during operation

Noise is an area where these two vacuums stand out compared to many older uprights. Neither is whisper-quiet, but both avoid the piercing shriek that used to define upright vacuums in the past. At full power, the NV360 registers slightly louder than the NV380, though the difference is modest. In practical terms, the NV360’s tone is sharper, while the NV380 produces a slightly deeper hum that feels less intrusive.

Decibel readings land in the 72–76 dB range for both models—about as loud as a busy street heard from the sidewalk. It’s enough to make conversation difficult in the same room, but not ear-splitting. You won’t want to vacuum during a phone call, but you also won’t feel like you need earplugs.

Perceived sound quality

Volume isn’t the only factor in how noise is experienced. The pitch and consistency of the sound matter just as much. The NV360 has a bit more of a whine, especially when using attachments that restrict airflow, such as the crevice tool. The NV380, by contrast, carries a smoother, lower-pitched motor tone. Over long cleaning sessions, this makes the NV380 slightly easier on the ears.

The exhaust airflow contributes as well. Both models push air out at a steady stream, and while it’s noticeable if you’re standing right next to the vent, it doesn’t add significant noise. Some vacuums rattle or whistle when airflow is restricted, but these Sharks hold steady, which adds to the sense of refinement.

Carpet vs. hard floor noise

Noise also varies depending on the surface being cleaned. On carpet, the brushroll makes more contact and adds a rolling, almost crunchy sound as it agitates fibers. On hard floors, the tone shifts, becoming a little louder because there’s less dampening effect. Both vacuums share this trait, but again, the NV380’s deeper tone comes across as slightly less harsh.

Usability impact of noise

Noise might seem like a minor issue until you consider real-life scenarios. Vacuuming while kids nap, during early mornings, or in an apartment with thin walls can all become stressful if your machine is too loud. The NV360 and NV380, while not silent, strike a balance that makes them versatile for most households. They won’t wake the whole house unless someone is a very light sleeper, but they’re also not “quiet vacuum” models meant for nighttime use.

Efficiency vs. performance trade-off

It’s worth noting that noise and energy use often correlate with suction power. Machines with bigger motors sometimes achieve stronger suction but at the cost of more wattage and decibels. What’s impressive about both the NV360 and NV380 is that they maintain excellent suction for their class without pushing energy use into the extreme or becoming unbearably loud. This balance suggests that Shark engineered them carefully to maximize performance per watt.

Long-term considerations

From a long-term ownership perspective, the efficiency and noise characteristics of both vacuums are unlikely to frustrate users. They’re not the cheapest-to-run vacuums ever made, but their modest wattage ensures they won’t add significant cost over years of use. More importantly, the noise levels, while noticeable, are manageable and don’t have the grating edge that makes some vacuums intolerable.

Between the two, the NV380 edges out the NV360 in noise quality, making it the better choice for households particularly sensitive to sound. For efficiency, they’re essentially tied, with no meaningful difference in real-world energy consumption.

Overall assessment

The Shark NV360 and NV380 both sit in a sweet spot: efficient enough to avoid waste, powerful enough to justify their wattage, and quiet enough to be used comfortably in most homes. Neither will win awards for being whisper-quiet or ultra-low-energy, but they deliver a balanced package. If energy costs and noise sensitivity are concerns, the NV380 is the slightly more pleasant partner, but both models do a respectable job in this department.

Ergonomics & Usability

The real test of a vacuum cleaner isn’t just its suction power or filtration system—it’s how it feels to live with every week. Ergonomics and usability determine whether a vacuum feels like a helpful tool or an awkward chore in itself. A vacuum that’s technically strong but tiring to use quickly loses appeal. In this respect, the Shark NV360 and Shark NV380 offer very different experiences despite sharing many design elements. Both models were clearly built with the goal of user-friendliness in mind, but there are differences in weight, maneuverability, controls, and adaptability that shape how each machine fits into daily routines.

Weight and portability

The NV360 weighs around 12.5 pounds, while the NV380 comes in lighter at just under 10 pounds. On paper, the difference might seem small, but in practice it’s noticeable, especially for households with stairs. Carrying a vacuum up and down a flight of stairs multiple times a week quickly becomes a test of endurance, and that extra couple of pounds can feel like a big deal.

The NV380 has a clear advantage in portability. It feels easier to lift, more agile in tight corners, and less fatiguing after extended sessions. The NV360 isn’t heavy by upright standards, but compared to its sibling it feels bulkier and more substantial. People who live in multi-level homes or who have mobility challenges may find the NV380 more accommodating.

That said, the NV360’s slightly heavier build comes with a benefit: it feels more stable when parked. It doesn’t tip over easily when using the hose or when resting on carpet, which can sometimes happen with the lighter NV380 if you tug the hose too far without holding the base steady.

Handle and grip comfort

Both models use a molded plastic handle integrated into the detachable wand. The grip is shaped to fit comfortably in the hand, with a trigger-style release for detaching the wand from the pod. The handle feels sturdy, not flimsy, and doesn’t cause hand strain even during long sessions.

Where they differ is in balance. The NV360’s handle feels slightly heavier when the vacuum is in upright mode because the pod and dust bin add weight toward the top. The NV380 feels better balanced overall, distributing weight more evenly between the handle and floorhead. This difference translates into less wrist strain during push-and-pull motions.

Maneuverability on floors

When upright, both vacuums use swivel steering, which allows the floorhead to pivot left and right with a simple twist of the wrist. This is one of Shark’s hallmark features and makes weaving around furniture much smoother than traditional straight-pivot uprights.

The NV380 again has the edge here, thanks to its lighter build and slightly slimmer floorhead. It glides into tighter spots, such as between chair legs or under low furniture. The NV360 is still maneuverable but requires more effort to change direction. On plush carpet, the difference becomes more pronounced: the NV380 feels nimbler, while the NV360 requires a firmer push.

However, the NV360’s extra weight gives it a steadier, more planted feel on high-pile carpets. Some users may actually prefer that sense of heft, as it makes the vacuum feel like it’s digging deeper.

Hose and wand usability

Both vacuums include a detachable wand and stretch hose that allow you to clean beyond the floor. Extending the hose is simple: detach the handle, and you have about 6 feet of reach, perfect for dusting furniture, vacuuming drapes, or cleaning stairs.

The NV360’s hose feels a little stiffer and resists stretching at first, but it loosens up with use. The NV380’s hose is slightly more pliable, which makes it easier to extend without pulling the vacuum base along with you. This reduces the frustrating moment where the vacuum topples over because you stretched the hose too far.

Another usability perk of both models is the Lift-Away feature. With a press of a button, the pod detaches from the floorhead, turning the vacuum into a portable canister unit. This makes cleaning stairs, car interiors, and upholstery far easier than with a fixed upright. Here, weight again plays a role: the NV380 is easier to carry in Lift-Away mode, while the NV360 feels more secure but also more cumbersome after a while.

Controls and settings

Neither model overcomplicates its controls. Power is controlled by a simple rocker switch near the base of the unit, which toggles between hard floor and carpet modes. The brushroll engages only in carpet mode, ensuring you don’t scatter debris on hard floors.

The simplicity is a plus—there are no confusing digital menus or unnecessary modes. However, the switch placement is a bit low, requiring you to bend slightly or tap it with your foot. A handle-mounted control would be more convenient, but the trade-off is durability: the simple mechanical switch is less prone to failure than electronic buttons.

Cord management

Both vacuums come with a 25-foot power cord. This length is adequate for small to medium-sized rooms, but in larger spaces you’ll find yourself moving between outlets. The cord wraps neatly around hooks on the back of the vacuum, and both models include a quick-release hook at the top so you can unwind the cord in one motion.

Neither model offers automatic cord rewind, which some people may miss. But manual wrapping is simple and keeps the design less complex (and less prone to breakage).

Stairs and above-floor cleaning

When it comes to stairs, the Lift-Away feature is what sets these Sharks apart from many traditional uprights. Carrying the pod in one hand while using the wand with the other allows you to clean each step without balancing the entire vacuum awkwardly.

The NV380 has a clear edge here. Its lighter pod makes the process more manageable, especially if you have a long staircase. The NV360, while functional, starts to feel heavy after a few steps, making the job more tiring. Both vacuums come with a crevice tool and an upholstery brush, which cover most above-floor tasks.

Storage and footprint

One overlooked aspect of usability is storage. Both vacuums stand upright on their own, which is convenient for closets or corners. The NV380’s slimmer body makes it easier to tuck into tight spaces, while the NV360 takes up a bit more room. Neither has onboard storage for every accessory, but the essentials clip onto the body for easy access.

Fatigue and long-session comfort

Extended vacuuming sessions highlight ergonomic differences. With the NV360, fatigue builds faster, especially in the wrist and shoulders due to the heavier, slightly top-heavy design. The NV380 feels easier to maneuver over time, reducing the physical toll. For people who vacuum daily or who have large floor areas to cover, the NV380’s lighter weight is a major advantage.

Real-world usability

In everyday use, both machines are straightforward and effective. They don’t overwhelm with unnecessary features, and their designs reflect a balance between simplicity and adaptability. The NV360 feels sturdier and more planted, making it a good fit for homes with mostly carpet and fewer stairs. The NV380 is the more user-friendly option overall, especially for people prioritizing portability, quick maneuvering, and less strain.

Overall ergonomics verdict

Both the NV360 and NV380 are clearly designed with user comfort in mind, but they cater to slightly different types of households. The NV360 emphasizes stability and robustness, while the NV380 emphasizes lightness and ease.

If you want a vacuum that feels solid and secure on carpet, the NV360 delivers. If you want one that’s easy to carry, maneuver, and store, the NV380 takes the lead. Neither model feels outdated or clunky—they’re both strong examples of Shark’s ergonomic design philosophy. But if usability is your top priority, the NV380 comes out slightly ahead.

Pet-Friendliness

For pet owners, a vacuum’s worth isn’t measured by how it handles dust alone—it’s judged by how well it can deal with the constant barrage of hair, dander, tracked-in dirt, and the occasional surprise mess that pets bring into a household. Cats and dogs, no matter how lovable, create unique cleaning challenges. Long strands of hair can wrap around brushrolls, fine dander can trigger allergies, and shedding can overwhelm a weaker vacuum in just a few passes. With the Shark NV360 and NV380, pet-friendliness becomes a central talking point. Both models are marketed as versatile uprights suitable for homes with pets, but there are subtle strengths and weaknesses that determine how well each one serves the needs of dog and cat owners.

Hair pickup on carpet

Pet hair clings stubbornly to carpet fibers, especially high-pile or textured carpets. Both the NV360 and NV380 use powered brushrolls that agitate carpet effectively, loosening hair so it can be suctioned away. On low- and medium-pile carpets, both perform impressively. A single pass often captures most visible hair, even from breeds that shed heavily like golden retrievers or huskies.

The NV380 has a slight edge here due to its lighter, more agile design. Its floorhead glides more smoothly over the carpet, making it easier to push through long sessions without fatigue. That ease translates into more thorough coverage, as users are less likely to give up early on larger areas. The NV360, with its extra heft, sometimes requires more effort on plush carpets, though the trade-off is a deeper “digging in” sensation that can feel reassuring.

Neither model, however, is completely immune to hair tangling. Long strands of pet hair do wrap around the brushroll, requiring periodic cleaning. Still, the brushroll design on both machines makes this task relatively straightforward compared to older vacuum models that required screwdrivers and a lot of patience.

Hair pickup on hard floors

Hard floors—whether wood, tile, or laminate—present a different challenge. Hair tends to scatter instead of embedding. Both vacuums perform well on hard floors when the brushroll is disengaged. Suction is strong enough to pull hair directly into the nozzle without blowing it around. The NV380’s slightly slimmer head makes it more effective at getting close to edges and into narrow spaces where hair tends to accumulate, like along baseboards or under low furniture.

The NV360 does the job too, but its wider footprint means it occasionally leaves hair along edges that requires follow-up with the wand or crevice tool.

Upholstery and furniture

Any pet owner knows that couches, chairs, and beds are magnets for fur. Both the NV360 and NV380 include tools designed for above-floor cleaning, such as the upholstery tool and crevice tool. These attachments are functional, though not as specialized as a true motorized pet tool.

The upholstery tool works best on fabric surfaces, lifting fur effectively with a few passes. However, stubborn embedded hair may require a little extra effort—sometimes brushing the surface first before vacuuming. For owners of short-haired breeds with spiky fur that clings tightly to fabric, results can be hit-or-miss.

Here’s where the Lift-Away feature makes a huge difference. Being able to detach the pod and carry it to the couch makes cleaning more manageable. The NV380, being lighter, is much easier to handle in this mode, especially if you’re balancing the vacuum pod while reaching across large furniture. The NV360 can feel awkward and heavy after a few minutes of upholstery cleaning, though it still gets the job done.

Stair cleaning with pets in the house

Stairs are another hotspot for pet hair. Both vacuums shine in this area compared to traditional uprights because the Lift-Away design lets you clean each step individually with the wand or upholstery tool. Again, the NV380’s lighter weight makes it the more comfortable option, while the NV360 requires more effort to haul around.

The crevice tool is especially helpful for corners where hair tends to build up, and both vacuums deliver enough suction to capture fine debris like litter dust from cats or dirt tracked in by dogs.

Dander and allergens

Pet dander is one of the toughest challenges in a household with animals, especially for allergy sufferers. Both the NV360 and NV380 use HEPA filtration and sealed systems, meaning that once dander and fine particles are sucked in, they stay inside rather than being blown back into the air. This sealed system design is crucial for pet-friendliness, as it ensures that the vacuum doesn’t simply stir allergens around.

For families with allergies or asthma, this feature makes both models suitable companions. The NV380 has a slight edge due to its improved airflow design, which maintains suction and filtration efficiency even when the dust cup begins to fill. The NV360 performs reliably as well, but its airflow can feel slightly less smooth when heavily loaded with debris.

Odor control

Another element of pet-friendliness is odor. While neither vacuum includes a built-in odor-neutralizing filter, their sealed designs minimize the spread of pet smells. Still, if you have multiple pets or a dog that spends a lot of time outdoors, you’ll likely need to wash the filters regularly to prevent lingering odors. Both vacuums use washable foam and felt filters, which makes this maintenance simple and affordable.

Some pet owners choose to sprinkle a small amount of baking soda on carpets before vacuuming, or place deodorizing beads in the dust cup, and both the NV360 and NV380 handle these additives without issue.

Handling large amounts of hair

One of the hidden tests of a pet-friendly vacuum is how it performs when faced with excessive hair in a single cleaning session. For example, during shedding season, some breeds can fill a vacuum bin shockingly quickly. Both vacuums have moderately sized dust cups—large enough for most households, but not oversized.

The NV360 has a 1.2-quart dust bin, while the NV380 offers a slightly larger 1.3-quart capacity. In real-world use, the difference is marginal, but the NV380 can hold just a bit more before needing to be emptied. For a single cat or small dog household, either bin size will suffice. For homes with multiple large dogs, frequent emptying will be necessary with either vacuum.

Emptying the bins is straightforward. Both feature a bottom-release mechanism, allowing you to dump debris directly into the trash without sticking your hand inside. This is particularly helpful when dealing with clumps of pet hair, which tend to form dense mats in the bin.

Brushroll maintenance with pet hair

Hair tangling is inevitable with pets. Both vacuums require occasional brushroll cleaning, which involves cutting or pulling out wrapped strands. The good news is that the brushrolls are designed for easy access. A quick clip and you can remove hair in minutes. The NV380’s brushroll housing feels slightly more refined, making the process a touch smoother, though the difference isn’t dramatic.

For pet-heavy homes, cleaning the brushroll every couple of weeks is recommended. Ignoring it for too long can reduce suction and make the vacuum harder to push.

Noise and pet comfort

Noise matters not just for the person vacuuming but also for pets themselves. Some animals get anxious or stressed by the sound of a vacuum. The NV360 is the louder of the two, with a sharper pitch that may unsettle noise-sensitive pets. The NV380 has a slightly deeper, smoother tone that feels less harsh, making it marginally more pet-friendly from a noise perspective.

Of course, every pet is different—some will bolt at the first whir of the motor, while others won’t bat an eye. But in general, quieter operation is always a plus in a pet household.

Overall pet-friendliness verdict

When it comes to living with pets, both the Shark NV360 and NV380 are capable allies. They pick up hair effectively on carpet and hard floors, handle dander thanks to their HEPA filtration, and offer the Lift-Away feature that makes stairs and upholstery manageable.

The NV360 feels sturdy and grounded, making it a reliable choice for households with more carpet and fewer stairs. The NV380, on the other hand, is lighter, easier to maneuver, and slightly quieter—qualities that give it a real advantage for pet owners who need to vacuum frequently or deal with multiple shedding animals.

Neither vacuum is flawless; you’ll still need to clean brushrolls regularly and empty bins often during heavy shedding periods. But compared to many competitors in their class, both the NV360 and NV380 handle the realities of pet ownership with ease. For the average pet household, either will perform admirably, but the NV380 edges out as the more user-friendly choice for tackling fur, dander, and everyday messes.

Conclusion

When comparing the Shark NV360 and Shark NV380, it’s clear that both models represent strong, practical choices for households in need of a reliable upright vacuum. Each one shares Shark’s core features—Lift-Away versatility, HEPA filtration, and swivel steering—that make them adaptable to a wide range of cleaning tasks. Yet, their differences shape how well they fit into specific lifestyles.

The NV360 stands out for its stability and sturdiness. It feels solid on carpet, delivers dependable suction across surfaces, and holds its ground when using the hose or attachments. Its slightly heavier build gives it a planted feel, which can be reassuring for users who want a vacuum that doesn’t feel fragile. On the flip side, that extra weight can become tiring during longer sessions, and stair cleaning requires more effort.

The NV380, by contrast, takes the familiar NV360 foundation and makes it lighter, more maneuverable, and easier to use overall. Its portability shines in multi-level homes and during Lift-Away cleaning on stairs or upholstery. The NV380 also edges ahead in energy efficiency and noise control, making it a bit friendlier for both users and their pets. While the NV360 may feel stronger on plush carpet, the NV380’s agility and ergonomic improvements make it more versatile for everyday use.

For pet owners, both machines deliver strong performance in hair and dander control, but the NV380’s lighter design and quieter operation give it a slight advantage. For allergy sufferers, either model’s sealed system and HEPA filtration will provide welcome relief.

Ultimately, the decision comes down to priorities. If you want a vacuum that feels robust and steady on carpet, the NV360 is a solid choice. If you want lighter handling, easier usability, and quieter performance, the NV380 is the smarter buy. Both vacuums prove that Shark has mastered the art of making uprights practical for modern households.